Camcraft, Inc.

"We value our people and invest in them. We build long term relationships with our employees who in turn have an impact on building relationships with important customers and suppliers." - Michael Bertsche, President

In 1950, Camcraft was a two-man machining operation. Today, it has grown into one of the most respected precision-machined part manufacturers in the country, serving a worldwide customer base that includes companies in North America, South America and Europe.

Purchased by the Bertsche family in 1986, the company is still run today as a family business and considers its nearly 200 employees a part of the family. This is exemplified in the firm's written commitment to employees in its mission statement, and the company's long-term investment in employees' training and development. The company's onsite training department has grown substantially over the years and in times of economic decline, rather than decrease training, the company uses it as an opportunity to increase its development efforts.

"Business is fighting for survival from foreign competition," says Michael Bertsche, President. "We deliver critical parts for diesel engines and they are very difficult to make and must be perfect. We can't do this without highly trained people. You cannot buy an internal quality system, we have to build it from within by investing in our people."

Camcraft's commitment to long-term investments in employee education has paid significant dividends in both financial and human resources terms. Camcraft's profits were up 14% last year and soared 40% this year, despite a difficult two-year period for manufacturing in general. In addition, Camcraft has posted record lows in returns (.05%) and lost workdays, and has delivered parts to customers on time 96% of the time. Its average workweek remains at 45 hours per employee, and the firm consistently has among the lowest turnover (6%) and absenteeism rates in the industry according to the Precision Machining and Products Association. Last quarter 120 employees (out of 190) had perfect attendance.

Click here to view full case study. The information presented here was assembled in 2003. This does not necessarily represent the current status of Camcraft