| Camcraft,
Inc.
"We value our people and invest in them. We
build long term relationships with our employees who in turn
have an impact on building relationships with important customers
and suppliers." - Michael Bertsche, President
In 1950, Camcraft was a two-man machining operation. Today,
it has grown into one of the most respected precision-machined
part manufacturers in the country, serving a worldwide customer
base that includes companies in North America, South America
and Europe.
Purchased by the Bertsche family in 1986, the company is still
run today as a family business and considers its nearly 200
employees a part of the family. This is exemplified in the firm's
written commitment to employees in its mission statement, and
the company's long-term investment in employees' training and
development. The company's onsite training department has grown
substantially over the years and in times of economic decline,
rather than decrease training, the company uses it as an opportunity
to increase its development efforts.
"Business is fighting for survival from foreign competition,"
says Michael Bertsche, President. "We deliver critical
parts for diesel engines and they are very difficult to make
and must be perfect. We can't do this without highly trained
people. You cannot buy an internal quality system, we have to
build it from within by investing in our people."
Camcraft's commitment to long-term investments in employee
education has paid significant dividends in both financial and
human resources terms. Camcraft's profits were up 14% last year
and soared 40% this year, despite a difficult two-year period
for manufacturing in general. In addition, Camcraft has posted
record lows in returns (.05%) and lost workdays, and has delivered
parts to customers on time 96% of the time. Its average workweek
remains at 45 hours per employee, and the firm consistently
has among the lowest turnover (6%) and absenteeism rates in
the industry according to the Precision Machining and Products
Association. Last quarter 120 employees (out of 190) had perfect
attendance.
Click
here to view full case study. The information presented here was assembled in 2003.
This does not necessarily represent the current status
of Camcraft
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